Privacy Policy

(Last updated: October 2025)
 

1. Data Controller

The controller of personal data collected on the Passerelle-FLE website is:
Quentin Paris – Sole proprietor (micro-entrepreneur)
Address: Aix-en-Provence
Email: direction@passerelle-fle.com
 

2. Data Collected

As part of the use of the site and the services offered, the following data may be collected:

• First name, last name

• Email address

• Phone number

• Language level

• Free message (content written by the user)

Payment-related data (via PayPal or credit card) is collected and processed directly by the secure payment provider. Passerelle does not have access to users’ banking details.
 

3. Purpose of Processing

The personal data collected is used for the following purposes:

• Management and booking of workshops and training sessions

• Customer relationship management

• Sending information related to the services offered
   

4. Legal Basis

Processing is based on:

• The performance of a contract (booking and execution of services)

• The legitimate interest of the data controller (management and improvement of the site and services)

• The explicit consent of the user (subscription to communication, online form submission)
   

5. Data Recipients

Data is processed exclusively by Passerelle.
Technical subcontractors may be involved, including:

• Wix (website hosting and management)

• PayPal and secure payment providers (for financial transactions)

• Google (for possible use of messaging and storage services linked to the address direction@passerelle-fle.com)

These subcontractors are committed to complying with applicable regulations.
 

6. Data Retention

• Prospects / contact forms: 3 years from the last contact

• Clients (booking information and educational follow-up): 5 years from the end of the service

• Billing data: 10 years (statutory accounting period)
   

7. Data Transfers Outside the European Union

As part of hosting via Wix or the use of third-party services (e.g., Google), some data may be transferred outside the European Union. These transfers are governed by the European Commission’s Standard Contractual Clauses to ensure an adequate level of protection.
 

8. Users’ Rights

In accordance with the General Data Protection Regulation (GDPR), every individual has the following rights:

• Right of access, rectification, and erasure of data

• Right to restriction or objection to processing

• Right to data portability

• Right to withdraw consent at any time

To exercise these rights, users may contact: direction@passerelle-fle.com
In case of difficulty, users also have the right to lodge a complaint with the CNIL (www.cnil.fr).
 

9. Security

The data controller implements all necessary technical and organizational measures to ensure the security and confidentiality of personal data.
 

10. Updates to the Privacy Policy

This policy may be updated to remain in compliance with applicable legislation. Any substantial modification will be published on this page with the corresponding update date.